Get In Touch
Get in touch. We’d love to hear from you!
Phone
JCM, Encore & CHO Support Information
Jonas Club Software provides customer support from 8:00 a.m. to 8:00 p.m. ET on all business days (Monday through Friday). Please submit standard support requests through the Jonas Community Portal at support.jonasclub.com.
Need Help Accessing the Community Portal?
Contact education@mail.jonasclub.com for assistance with Community Portal access and account registration.
After-Hours Emergency Support
Emergency support is available outside of regular business hours for critical issues affecting club operations. Please contact the appropriate emergency support number for your region.
North America
1-800-352-6647
UAE
800-014-3255
Mexico
+00-800-514-5568
Europe
+00-800-1800-0400
S. Africa
+00-800-981635
Don LaPierre
(480) 254-2321
don.lapierre@jonasclub.com
Brian Sullivan
CT, NJ, NY
(860) 543-4506
brian.sullivan@jonasclub.com
Tim McGuirk
(704) 910-4727
(980) 429-8100
tim.mcguirk@jonasclub.com
Brady Dick - TTA
(800) 474-2582
sales@ttanet.com
Morgan McHardy
DC, DE, MA, MD, ME, NH, RI, VT
(613) 612-3662
morgan.mchardy@jonasclub.com
Jamie Dagostino
(416) 258-4830
Jamie.Dagostino@jonasclub.com
Julie Mayer
(647) 404-0042
julie.mayer@jonasclub.com
AJ Redetzke
NM, CO, WY, ND, SD, NE, KS, MN, IA, MO, IL
(785) 370-9035
aj.redetzke@jonasclub.com
Julia Shams
AB, AK, BC, ID, MT, NV, NT, SK, UT, YT, WA
(403) 497-7559
julia.shams@jonasclub.com
YOUR INTERNATIONAL SALES REPRESENTATIVES
UK / Scotland / UAE / Middle East / Far East / Ireland / European Mainland / Asia
South Africa / African Continent
0 800 981635 (S. Africa)
00 1800 0143255 (UAE)
+27 (83) 600 0899
tracey.king@jonasclub.com